Abbreviations

Use abbreviations carefully. Make sure that you explain the abbreviation the first time it appears in a text.

CX–> customer experience:

Great CX through smart tech –> Great customer experience through smart tech

e.g. –> for example:

To avoid the deactivation, interact with the profile, e.g., like or comment on a post.

–> To avoid the deactivation, interact with the profile, for example like or comment on a post.